GlobalProtect Installation

Download & install GlobalProtect

• If you have an old version install in the past, uninstall it first, and download the current version to install.
• Go to https://gpvpn.qc.cuny.edu
  • Login with your CUNYfirst Login credentials.
  • Click Enter OTP from device ...
  • Enter the OTP code from your Authentication app and click verify.
  • Once verified, download the installer for your system.
  • Locate the downloaded file from your Downloads folder (GlobalProtect64 or GlbalProtect.pkg).
  • For Mac, just double-click the installer to complete the installation.
  • For Windows, you need to install it from windows command prompt as follows:
    • Click on the Start Menu and type CMD, press ENTER.
    • In the Command Prompt window, type
      c:\windows\system32\msiexec.exe /i "%userprofile%\Downloads\GlobalProtect64.msi" defaultbrowser=yes
      Your downloaded file may ended with a number such as GlobalProtect64 (1).msi if you did download more than once into the same folder. Ensure to check your Downloads folder to install with the current downloaded version.
  • Once installation completed. Click on "Get Started", enter the portal address: gpvpn.qc.cuny.edu and click Connect.
• If you find any connection issue, first check Common Issues and Fixes for CUNY Multi Factor Authentication (MFA) for the issue & fix. If you don't find a fix, then contact QC Help Desk at https://support.qc.cuny.edu.