GlobalProtect Installation
Download & install GlobalProtect
- If you have an old version install in the past, uninstall it first, and download the current version to install.
- Go to https://gpvpn.qc.cuny.edu
- Login with your CUNY Login credentials.
- Click Enter OTP from device ...
- Enter the OTP code from your Authentication app and click verify.
- Once verified, download the installer for your system.
- Locate the downloaded file from your Downloads folder (GlobalProtect64 or GlbalProtect.pkg).
- For Mac, just double-click the installer to complete the installation.
- For Windows, you need to install it from windows command prompt as follows:
- Click on the Start Menu and type CMD, press ENTER.
- In the Command Prompt window, type
c:\windows\system32\msiexec.exe /i "Downloads\GlobalProtect64.msi" defaultbrowser=yes
Your downloaded file may ended with a number such as GlobalProtect64 (1).msi if you did download more than once into the same folder. Ensure to check your Downloads folder to install with the current downloaded version.
- Once instalation completed. Click on "Get Started", enter the portal address: gpvpn.qc.cuny.edu and click Connect.
- If you find any connection issue, first check Common Issues and Fixes for CUNY Multi Factor Authentication (MFA) for the issue & fix. If you don't find a fix, then contact QC Help Desk at https://support.qc.cuny.edu.